ACCOUNT - Your Account Header.
Your unique AI account is now listed within the menu above (Top right). Clicking "Account" will display the related headers within your account.
These sub-headers are self-explanatory as you click each. The first header to click is "Your Products" this will allow you to see the product/s you have purchased and will display options to progress and/or load documents, such as statements or contracts, plus any supporting documents, you may wish to add.
Any Questions Simply Click Support: b2c.support@occ-uk.com
CONFIRM - Follow The Process.
You will then be presented with the product you purchase and asked to click "Continue To Process."
Then click the "Skip & Continue To Compliance Analysis."
Any Questions Simply Click Support: b2c.support@occ-uk.com
CLICK - Compliance & Financial Analysis.
AI Compliance Analysis - The AI software will prompt you through the system and at the end will generate a number of documents that will reside in your "Compliant Processing & Documents Tab." Review the generated documents within this tab, then click "Process Claim". Your claim will be automatically time & date stamped then instantly processed live by you, directly to your bank or provider from your AI account.
Financial Analysis - There is an additional second potential claim that you can action via the "Financial Analysis" tab. Again the process is similar to the above.
Any Questions Simply Click Support: b2c.support@occ-uk.com
PROCESS - Submit Your Complaint & Claim.
With your compliant and claim now submitted & registered, its worth clicking your "Notes & Regulators." tab. Add any notes you feel appropriate like - Claim submitted awaiting reply.
You can also generate a Regulators letter by entering the details in the Regulators search bar. Then automatically send all your compliant & claim documents straight to the appropriate Regulator, as you have done with your original complaint to your bank or provider.
Any Questions Simply Click Support: b2c.support@occ-uk.com